Shipping Policy

  • Flat Rate Shipping around Australia at $9.95
  • Rural and remote areas may attract longer shipping times but where possible we will try to get it to you as fast as we can!
  • Bulky orders to rural, remote areas in excess of 25kg may attract additional fees for delivery.

Orders placed will be dispatched within 3 working days, Monday to Friday, excluding public holidays and weekends.

All delivery times are estimates only due to carriers times. Delivery times apply from the date of dispatch, not the date orders are received and refer to business days not calendar days.

We make every attempt to ensure all deliveries arrive within the estimated time frames above however sometimes events occur that are out of our control. If your order is more than 3 business days late based on guidelines please contact us and provide your name, order number and date of order.


International Shipping Terms and Conditions – Customs & Duty Charges


International orders may be subject to local charges. Any customs or import duties and associated fees are charged once the parcel reaches its destination country.

These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. The Coffee Beast cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case.

Customs policies vary widely from country to country, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned, and The Coffee Beast will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees.


Authority to Leave Terms and Conditions

 
By ticking the Authority to Leave box at the checkout page on the website when placing an order, Alternative Brewing’s agent/delivery partner will leave your parcel at your unattended premises in accordance with your instructions.

By providing Authority to Leave you agree that the parcel is deemed to have been received when left at your premises.

The Coffee Beast and delivery partners associated with the delivery of your parcel, do not accept responsibility for any loss or damage that may result from you providing Authority to Leave for your delivery.

You agree to release The Coffee Beast from any and all claims, demands, liabilities, losses, costs and expenses, including financial and other consequential losses, made, suffered or incurred by you or any other person or entity as a result of your election to choose Authority to Leave for your delivery.